Every day, we all make thousands of decisions. For example, what to eat, what to wear and what to watch on TV.
However, the decisions you make at work can significantly impact you, your colleagues and your workplace. This is especially the case for those in leadership roles.
So, why is making good decisions important and what are the steps involved in making an effective decision at work?
Why is making good decisions important?
Some decisions, such as delegating tasks in the workplace, can save you time and make your workplace more efficient. Meanwhile, financial considerations may necessitate some decisions.
Other decisions will be necessary to solve problems that arise in the workplace.
Being a good decision maker can set you apart from others in the workplace. Good decision makers quickly earn the respect of their colleagues. They also help to reduce conflict in the workplace.
Therefore, effective decision-making can help you strengthen your relationships with your colleagues.
For those in leadership roles in the workplace, decision-making is even more important. They must make a variety of decisions. For example, leaders in the workplace must make operational decisions to keep the organisation running smoothly in the short to medium term. Additionally, they must also make strategic decisions that focus on the future direction of the organisation.
How to make an effective decision at work
Identify the decision
Firstly, identify the decision you need to make. Consider who your decision might affect. Leaders often report that the toughest decisions they make are those that affect other people.
Clarify your values
Understanding your core values plays a critical role in decision-making. When you are clear on what matters to you, decision-making is much easier.
Gather information
Gather and analyse all available information to support your decision. Basing decisions on facts and data helps you to avoid biases.
Identify your options
Considering different options is a great way to make informed decisions. Brainstorming sessions can help you to include your colleagues in the decision-making process.
It can also be helpful to use a decision-making framework. This can help to ensure no critical elements of the decision-making process are missed.
Assess your options
Of the options you have identified, consider which best aligns with your organisation’s objectives.
Consult others
Do you have more experienced colleagues who have made similar decisions before? Be sure to consult them before making a final decision. This can help provide reassurance if you are experiencing feelings of doubt or uncertainty.
Consulting your colleagues can also ensure that people who may be impacted by your decision are on board with it. This can make implementing your decision much easier.
Choose the best option
After weighing your options, choose the solution with the best chances of success. You may even combine ideas to create a stronger final choice. Ensure you consider any risks that may be involved with your final choice.
Take action
After all options have been considered, a final decision will need to be made. Develop a strategy for implementing your decision. Identify the resources you need and any other team members who will be involved in implementing the decision.
Review the result
After you have implemented your decision, review the results that follow. This allows you to learn about the impacts your choices have.
Making decisions at work is often challenging. However, by following the steps above you give yourself the best chance of making a decision that achieves the best possible outcome.
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Article References
Indeed (21 March 2025) ‘Mastering Decision-Making Skills: Tips and Definitions’, Indeed, accessed 29 April 2025.
Stawnychko, L & Oguike, M (26 September 2024) ‘Struggling to make decisions at work? Learn how to build confidence’, The Conversation, accessed 29 April 2025.