Bridging divides: How to manage generational divides at work

It’s increasingly common for multiple generations to work together. Over half of the businesses surveyed in the UK, US, Canada, Germany, and Australia employed three or more generations.

However, this is not without its challenges. So, how can different generations work well together?

Thanks to the ABC, Indeed, and The Mandarin, we provide tips on how different generations can work together.
For the first time in history, four generations are working together.

These are Baby Boomers (born between 1946 and 1964), Generation X (born between 1965 and 1980), Millennials (born between 1981 and 1995) and Generation X (Born between 1996 and 2012). This trend has emerged because people are living longer and therefore extending their working lives.

Many of these generations have different preferences. For example, older workers may prefer to take notes on paper and make phone calls, while younger workers may prefer to take notes on their phones and send text messages.

Expectations have also changed. It used to be that what the boss said went. However, workplaces are much more collaborative these days. Younger people now expect to have a voice from day one of their careers. They also seek more flexibility in the way they perform their work. This may prove challenging for older workers who may have to adapt their working style.

Ageism and stereotypes

Unfortunately, there are several workplace stereotypes, both of younger and older workers. Baby boomers are often called bossy, slow, forgetful and afraid of technology by younger workers. Generation X are also often classed as bossy. Millennials, meanwhile, are seen as easily distracted, while Generation Z is seen as lazy with poor attention to detail.
Age discrimination can occur at all ages, especially in job interviews.
Young workers may be seen as inexperienced or incapable. They may be asked their age or when they finished school. Older workers may be seen as unable to keep up with technology and may be asked about their age or retirement plans.
How to work better with different age groups
There are several ways that workers from different age groups can work more effectively together.

Challenge your assumptions

Not all workers will act the same way as others in their age group. Some younger workers will act in ways that are seen as “old”, while some older workers will act “young”. For example, not all younger workers will want to quickly jump from job to job. Many will value job security and loyalty. Some older workers will enthusiastically adopt new technology.

Recognise the strengths of others

Different generations should realise that no matter their age, everyone has strengths and weaknesses. While it’s typically noted that younger workers benefit from older workers’ knowledge, the reverse can also be true. Older people are often disciplined, with lots of experience to draw from. Often, they also have a strong work ethic. Younger people are usually sociable and may therefore, be good at organising work social activities. They are also highly adept with technology, which may make them more organised and efficient.

Avoid stereotyping

Workers should avoid stereotyping those of different generations. For example, younger workers should avoid joking about older people’s forgetfulness.

Encourage mentorship

Mentorship is an excellent way for workers to bridge generational divides and build relationships with those in different generations.

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