Expert Government Application Support

Speak With Our Specialist Writers Today

Ready to advance your public sector career? Our dedicated team of government resume and selection criteria specialists is here to help you succeed. Whether you’re preparing for a federal, state or local government role, we provide tailored support for:

Call us directly: 1300 283 368

For a confidential discussion about your application, simply complete the form below with your details and requirements. One of our qualified government application consultants will contact you with tailored advice and an obligation-free quote.

CONTACT US

    First Name *

    Last Name *

    Email *

    Phone

    Job Link (Optional)

    Upload your resume (Optional)

    Upload additional file (Optional)

    Message

    Why Choose Public Service Resumes?

    We understand the unique requirements of government recruitment and are here to help you navigate the process with confidence. Our services include:

    • Specialist government writers with agency-specific expertise
    • Availability outside standard business hours for your convenience
    • Fully confidential services, your privacy is guaranteed
    • No-obligation quotes with transparent pricing

    Frequently Asked Questions

    How quickly can you assist with urgent applications?

    We offer expedited services for time-sensitive applications. Standard turnaround is 5-7 business days, with 24-48 hour options available for urgent needs.

    Do you work with applicants from all government agencies?

    Yes, we have specialists familiar with AFP, ASIO, Defence, Home Affairs, and all APS departments and state government agencies.

    What if I need revisions after receiving my documents?

    All our packages include 45-day revision rounds to ensure complete satisfaction with your final application.

    Our Simple 4-Step Process

    1. Consultation

    We discuss your target role, requirements, and background

    2. Document Preparation

    Our specialists craft your tailored application materials

    3. Review & Refine

    Our editing team review the documents to ensure they are error-free and ready for delivery

    3. Final Delivery

    Receive your polished, ready-to-submit application package, along with a 45-day review period

     

    Our Email Reviews

    Client Testimonials

     Our Google Reviews

    I recently had my Resume and Statement of Claims reworked and I am genuinely impressed with the result. Meaghan was my writer and she was beyond professional, responsive, and really took the time to understand my experience and the role I am targeting. My documents are now much clearer, better structured, and written in a way that highlights achievements rather than just duties. Highly recommend if you want polished, high quality application documents.
    Deshan Cheliah
    Deshan Cheliah
    06:38 10 Feb 26
    I needed to reschedule my appointment due to power outages and Francis was very accommodating with the last minute changes.I found Francis to be approachable, easy to talk with and he was able to draw out information that I hadn't previously thought of and to focus on what was really needed for the role. The quality of his work was top tier and he kept me up to date on the progress and expected timelines. He went above and beyond in order to help me apply for a role with tight time-frames. I highly recommend both the company and Francis. Well done team. I am extremely happy with the product they provided.
    Kerrillee Stace
    Kerrillee Stace
    22:19 22 Jan 26
    Amazing service. From whoa to go Beejay and his team ensured I got what I needed in the time I needed it. Haylee my writer contacted me and as soon as she started talking she filled me with confidence that I’d made the right move. It IS a lot of money….if you want to look at it like that, but I’m all about investing in myself and one of the first things my writer told me was that I’d been underselling myself. It wasn’t until I saw the finished product that I agreed, the difference between how I sold myself and how my writer sold me couldn’t be compared. Yet it was all the same information. I couldn’t be happier with what I’ve received and highly recommend the express service for those last minute applications you want to put in for. I spoke to my writer at 10am on Saturday and had my finished application by 2pm Sunday. Now THATS service!
    Jodi Schultz
    Jodi Schultz
    10:33 18 Jan 26
    I am a recently graduated RN and had no idea how to make my resume and cover letter stand out, so I went on a search to have them professionally done. I came across Public Service Resumes and honestly thought it was a scam. However, from the get go, they were extremely efficient and so quick. I dealt with Beejay through the process, who was fantastic. Haylee was my writer and I couldn't have hoped for a better outcome, especially with my cover letter. I highly recommend Public Service Resumes, definitely a worth while investment.
    Clare Bellinger
    Clare Bellinger
    23:27 15 Jan 26
    I had a very positive experience using this service as I move forward and upward in my career. I was extremely happy with both my writer and the support team throughout the process.When my selection criteria changed unexpectedly, they pivoted quickly and worked with me to ensure my resume and application were effective and submitted on time. Their responsiveness and flexibility made a stressful situation much easier to manage.I also used their additional service for online platforms, which has noticeably increased my professional network. I would highly recommend this service to anyone seeking well-considered, professional support for public sector applications.
    Peter Moore
    Peter Moore
    08:35 13 Dec 25
    I can’t thank Meaghan enough for the guidance and support throughout my interview preparation. Her coaching gave me the confidence, clarity, and strategies I needed to perform at my best and survive the panel. The feedback was always constructive, practical, and tailored to my strengths and areas of growth. Meaghan was incredibly generous with her time and I highly recommend her and the public service resume team to elevate your interview skills.
    Kristie Kenward
    Kristie Kenward
    13:57 27 Sep 25
    Highly recommended. Wanted to improve my resume and was fortunate to get in contact with Beejay, the customer service manager and the writer Abby for the formal, punctual and excellent resume. Thank you
    Terrence Henry
    Terrence Henry
    13:22 25 Sep 25
    I was struggling at interview stage, BJ and his team coached me through the process, provided excellent guidance and knowledge about the public service framework. Don't bother going to others, these guys are the real deal!
    Dooley Chick
    Dooley Chick
    02:16 26 Aug 25
    I worked with Meaghan at PSR. I found her services very professional and of high standard. I recommed PSR as I got a job thanks to their support with tailored resume,cove rletter an dinterview preparation.
    Kavita Sharma
    Kavita Sharma
    00:26 19 Aug 25
    As an aspiring public service officer, I understand that first impressions matter—especially when your résumé is often your only introduction to a selection panel. Steve transformed my résumé from a functional but uninspired document into a polished, professional showcase reflecting my skills, values, and commitment to serving the community.Before Steve’s help, my résumé listed my experiences but didn’t tell my story. Steve reorganised the content with the precision of a policy drafter—every section now flows logically, each achievement is framed in clear, impactful language, and my community engagement and leadership experiences are presented with the weight they deserve.What impressed me most was Steve’s ability to tailor the tone and structure for the public service context. He ensured my competencies aligned with key selection criteria without overloading the reader, making my résumé compelling and informative.The result is a document I’m proud to submit for any public service opportunity. It demonstrates what I’ve done and who I am as a candidate—capable, ethical, and ready to contribute.If you want a résumé that does more than just list your qualifications, Steve is the professional who can make it stand out.
    DOTE FISH
    DOTE FISH
    21:11 12 Aug 25
    I am absolutely ecstatic about the quality of my final resume and covering letter. I went through it with a fine tooth comb and there was not one mistake in any of the documents. The level of professionalism and the speed of delivery is a credit to PSR. I also want to call out Francis who wrote both my resume and covering letter. We spent over an hour on the phone discussing many aspects of the role and he nailed everything. If you are looking for a Public Service job this company is a must and it is money well spent.
    Bob
    Bob
    02:59 18 Jun 25
    Can't thank Melonie enough for her superb work on both my application and my resume. A truly stellar representation of my career. Thanks so much!
    Jason Daly
    Jason Daly
    20:36 03 Jun 25
    I contacted Beejay of Public Service Resumes in September 2024 for assistance with a Qld Health job application. Sara was assigned as my writer and collaboratively the 2 page statement was addressed and Sara created a modern and up to date resume which earned a merit for the effort. I have contacted Beejay again for another Qld Health job opportunity and Sara was assigned as my writer and she has been very supportive with tackling the 2 page statement, resulting in an interview being offered. So hopeful of a good result and I highly recommend the Public Service Resumes group to calm your nerves and assist with addressing what HR staff are looking for in job applications. Thank you Sara for your encouragement and support with my applications.
    Disha Davis
    Disha Davis
    23:03 08 May 25
    Excellent service. PSR helped me achieve an interview and ultimately the job I went for. Certainly recommended.
    Michael Edrich
    Michael Edrich
    00:47 15 Jan 25
    Friendly service, professional and talented!
    Tessa Dean
    Tessa Dean
    00:30 05 Jan 25
    Beejay and Abi did a amazing work, very personal and great results will def use them down the line
    Willliam Maclean
    Willliam Maclean
    08:45 13 Oct 24
    Highly recommended, this is an excellent service! I cannot speak highly enough of Bee-Jay and senior writer Meaghan. All staff are insightful, very professional, committed and clear in all communications. All deadlines are met, writers happy to work with you, take feedback and listen to your needs. I have only ever had positive and productive interactions with Public Service Resumes.
    Jannine Kaye
    Jannine Kaye
    00:30 06 Sep 24
    Great fast and proficient service, I dealt with Melanie who very much hit the mark. I'd highly recommend.
    Caz Bannan
    Caz Bannan
    04:16 30 Aug 24
    Highly recommended! Big shout out to Steve!Amazing service especially from Steve he went 'above and beyond' to ensure my Resume was tailored to my needs. Thank you for everything Steve!
    Aaron Cormack
    Aaron Cormack
    21:46 05 Jul 24
    HiI highly recommend this firm for your professional resume needs and special thanks to Kristie who did a fantastic job on my resume...Looking forward to doing business with you in future...Thank you
    Jessica Singh
    Jessica Singh
    05:35 05 Jul 24
    Highly recommended! They have helped me several times. I needed a new resume - from start to finish - 10/10. Kylie my resume writer was awesome! Once again - thank you!
    Reece Powell
    Reece Powell
    08:37 08 Jun 24
    Thank you for your services with making me a resume. A very special thank you to Berny who, after one phone call was able to capture everything I needed placed into the resume, reorganise the info, sort it all out and produce a professional resume. It is also noteworthy to say that PSR also give a Word.doc version.
    Jean Cashmore
    Jean Cashmore
    06:45 07 Jun 24
    I would definitely recommend using the services.the whole team is very helpful and professional. Super engaging takes your feedback onboard and come up with a tailored solution from start to end.And the result a was able to secure the position for which I applied for.will use reuse their service in future again.Sunil
    Sunil Shivanandan
    Sunil Shivanandan
    04:21 18 Apr 24
    Exceptional service received from Beejay and his team. The process from start to finish was prompt and efficient. I was cutting it close with the application deadline but Steve saved the day! He was flexible with consult times and obtained all required info to compile the key selection criteria and was informative about the application process in the public sector. I would highly recommend their services! 😊
    Whitney Smith
    Whitney Smith
    04:30 07 Mar 24
    Nathalie Keast
    Nathalie Keast
    04:21 05 Dec 23
    The service from Public Service Resumes is second to none. From the moment you make an enquiry, you will receive outstanding service and personalised attention. The process with the writer was enjoyable and Meaghan was clearly well prepared before our meeting. She had intimate knowledge of my skills and what I was wanting to achieve with the resume service. Add to that, the fact that this company has intimate knowledge of how to write targeted responses, you are on an absolute winner with this company. My husband and I have both used this service and have both made it to the next stage of job applications, thanks to Public Service Resumes. Gold star recommendation.
    Dizzy
    Dizzy
    07:07 07 Oct 23
    Great experience dealing with these professionals. The whole process from go was very simplified, introduction phone call and follow up email, payment method, consultation with assigned writer, and final editing of the draft for approval all took place within a specified timeframe in order to meet my application deadline. End result an amazing Resume.
    Anne Thompson
    Anne Thompson
    12:54 13 Sep 23
    Thank you Beejay and Melanie for the fast and quality service in writing my selection criteria. I got the job! I would highly recommend their services.
    Mary N
    Mary N
    01:02 22 Aug 23
    Beejay and Kimberley did a fantastic job on my resume. Highly recommended
    Gladys Garcia
    Gladys Garcia
    08:10 31 Jul 23
    Can not recommend their services enough. I have used them twice now and both times I have secured new employment due to the quality of the cover letters written by Public Service Resumes.The process is made easy from the initial call with my writer who sort as much information from me as possible to get a clear understanding of how I meet the application criteria. To the final product. I found that my request for amendments and adjustments was easily received and implemented into the final product.They made the whole process enjoyable on both occasions. I will be using their services for further employment applications.
    Perrin Ward
    Perrin Ward
    06:27 20 Jul 23
    Absolutely love the services. I have used over and over . Work is on point and always meeting my tight time frames. Highly recommend look forward to reaching out for help again. Your work excites me
    Nadin Teghlobi
    Nadin Teghlobi
    01:57 03 Jul 23
    Love their customer service. They not only guided me to prepare for the interview well they helped me with statements. Their support gave me confidence to face the interviews.
    Madhavi Chandrasekara
    Madhavi Chandrasekara
    01:33 01 Jul 23
    Jaqueline from Public Service Resumes wrote my resume, selection criteria and cover letter for a mid senior level position with the state government. I was shortlisted for the interview process. Prior to the interview I received coaching from Jaqueline which was very helpful. I received feedback that whilst I wasn't successful in getting the position , I came a close second. I was told I interviewed very strongly and encouraged to keep applying to government positions. Whilst I didn't get the position I was very pleased to be shortlisted to an interview and then receive such positive feedback from the interviewer. Thanks Jaqueline and Beejay for your assistance. The process has been a great boost to my confidence.
    Diana Iezzi
    Diana Iezzi
    00:24 17 May 23
    Have used Public Service Resumes for years, to date I have secured 3 jobs thanks to their quality work. Always friendly and super helpful, highly recommend!!
    Josh Ua
    Josh Ua
    02:13 25 Apr 23
    Absolutely brilliant service from start to finish. Great communication and fantastic end result. I cannot thank you enough.
    Rachel Payet
    Rachel Payet
    23:16 20 Apr 23
    I was impressed with the documents. The resume wording was not something I would have written myself, which is why I engaged experts. Formatting and design were amazing too. delivered ahead of schedule. the process from start to finish was seamless
    blake chitty
    blake chitty
    07:40 18 Apr 23
    The whole experience was fantastic. From initially liaising with Beejay, through to working on my selection criteria with Meaghan the process was extremely professional and service focused. The work had a very quick turnaround time and resulted in an interview. Public Services Resumes helped me update my resume and selection criteria. Well worth the purchase and time.
    Jacob Curulli
    Jacob Curulli
    08:11 16 Apr 23
    Could not recommend highly enough. Louise was an absolute pleasure to liaise with and captured complex history in some very "out of the norm" industries and projects perfectly. Just an all-a-round great experiance.
    Murray Decker
    Murray Decker
    01:48 12 Apr 23
    From the moment I contacted Beejay at Public Service Resumes I was confident that I was in the right hands for a new resume. Kristie was excellent and understood my requirements. She put together a great resume and covering letter within the very short time I had to submit resume and did not disappoint. Highly recommend and will use again. Thanks team.
    Jimi
    Jimi
    00:13 22 Mar 23
    The Resume Service was exceptional. The writer and the finished product has given me the confidence to apply for positions that are commensurate with my experience. Whilst I knew I was capable, I was not receiving any interview requests. It is early days with my newly minted resume, however I remain very hopeful.Very fast turnaround and worth the money.
    Lyn
    Lyn
    02:20 18 Mar 23
    I am extremely happy with the documents and the quality service provided. I have also forwarded your details onto a number of acquaintances who are also looking at incorporating a service such as yours for future job opportunities that they are applying for?Louise, thank you very much as the results from our continued correspondence via email, phone and messaging was fantastic. I am also looking at one more application response and I am very hopeful that I may be fortunate that you have the time to work with myself again as I believe you have been a credit to the company you work for and also myself in getting a high quality resume professionally tailored to my needs.Thank you
    Graham Clark
    Graham Clark
    05:03 09 Mar 23
    After applying for a number of jobs on my own and not getting anywhere, I thought I’d give Public Service Resumes a go! Prompt professional service, friendly staff and an interview first go! Highly recommend!
    Nova Marti
    Nova Marti
    09:45 08 Mar 23
    I received exceptional service from Public Service Resumes. I was in a hurry to get my resume updated as there was a job I wanted to apply for that had been advertised a few days before I saw it. I contacted PSR and Beejay was in touch very quickly to set up an interview with Jackey. Jackey was super professional and knew how to put the right content in the resume to have the strongest impact. PSR had indicated a six-day turnaround but I requested the resume as soon as they could provide it. Less than 48 hours after my interview with Jackey I had my resume back and ready to go. I was really happy with how it looked and the content. It's a no-brainer to get a good resume done if you want the job and PSR will deliver the goods.
    Donogh Gethings
    Donogh Gethings
    05:12 14 Feb 23
    I had a great experience with the agency! Beejay was very professional, cooperative, quick responsive to me. Ms. Nicole prepared my Resume and Cover letter for one job application. She had two hours of telephone conversation with me, explained the selection criteria points elaborately, collected all the relevant information she needed from me. The final write up was excellent and on time !! I re-ordered for the second cover letter of a different job application just within 48 hours of first order was delivered. The cover letter needed a little addition. Beejay and Nicole worked together to complete the task promply. I was able to submit my second application just two hours before deadline. I certainly go back to them for further services.
    Sadman Ferdous
    Sadman Ferdous
    06:17 10 Feb 23
    Public Service Resumes did a fantastic job of getting my Resume sorted quickly, they responded in a timely manner and the Writer Dorinnia was great
    Shane Meier
    Shane Meier
    08:52 07 Feb 23
    I greatly appreciate their professionalism, help and understanding. I am pleased with the product they provided and am greatful they were open to my request for some edits, even after I said that I am happy with the product they initially provided. I definitely would recommend Public Service Resumes.
    TKY
    TKY
    08:55 04 Feb 23
    Public Service Resumes helped me to write selection criteria for a local council job and how to prepare for interviews. Ellen helped me about my selection criteria, she was so detailed and patient. I received the draft on time. Only one minor change needed to be updated to finalize my selection criteria. Tina helped me with my interview. She was so experienced. In the training session, I can clearly know how to prepare my answers in an interview. I highly recommend Public Service Resumes.
    Mengya Yu
    Mengya Yu
    05:54 11 Jan 23
    Fabulous service from the responsive first phone call from Beejay through to a super quick completion time. Thanks so much to Beejay and my writer Lisa. I needed this resume quite quickly and for this to be done in less than a week was outstanding. Usually Xmas New Year is really difficult because businesses shut down but not these amazing people! I am applying with confidence as this resume is beyond anything I could have created.
    Nat Davies-Latta
    Nat Davies-Latta
    23:10 03 Jan 23
    I just wanted to post a quick thank you to Beejay, Sarah and all the team at public service resumes. The service was quick, professional and friendly and the end result was far better than anything I would have produced on my own. I would highly recommend this service to anyone in need of an updated modern day resume and excellently written criteria.
    chris valacos
    chris valacos
    01:39 11 Oct 22