Customer service can be a highly rewarding, but challenging profession. During a customer service job interview, you’ll be competing against other highly qualified candidates. Therefore, it is crucial you make a strong impression. Above all, preparation is key. Familiarising yourself …
Public Service Resumes Blog
How to write a standout resume for leadership roles
Are you looking to take the next step in your career? When applying for a leadership role, you will have significant skills and experience. However, you will also be coming up against highly qualified and experienced candidates. However, you will …
The steps involved in submitting a Queensland Police Application
Have you ever considered a career as a Queensland police officer? Policing can be a challenging but rewarding career. What better place to do it than Queensland with its picturesque landscape and enviable lifestyle? So what are the steps involved …
How to respond to APS selection criteria
Are you looking to apply for a job in the Australian Public Service (APS)? In most cases, simply submitting a resume and cover letter won’t be enough. Most APS applications will also require a written component, such as key selection …
Authenticity at work: Why it’s important to be yourself at work
It’s no secret that we spend so much of our lives at work. Therefore, we all want to have relationships in the workplace that are rich and meaningful. However, building genuine relationships at work can have positive flow-on effects on …
Why problem solving at work is important & how to improve it
In life, there will always be problems, including in the workplace. To minimise their impact, effective and innovative solutions are required. Unsolved problems in the workplace can have significant consequences for productivity and financial viability. Therefore, problem-solving has been …










