AI hesitation at work: Why younger workers aren't embracing it

Why AI hesitation at work is common among Gen Z

We often think of the younger generation as digital natives. Therefore, it may come as a surprise to learn that they are not embracing the use of Artificial Intelligence (AI) as quickly as their senior colleagues. Indeed, AI hesitation at work is common among younger workers.

According to a new study, Gen Z workers are the least likely to use AI in the workplace.

45 per cent of Gen Z workers say they do not use AI at work. This compares to 44 per cent of baby boomers, 39 per cent of Gen Xers and 35 per cent of millennials.

So why are younger workers reluctant to embrace AI, and how can you use it responsibly at work?

Why are younger workers reluctant to embrace AI?

Uncertainty over the appropriate use of AI

One reason Gen Z workers are reluctant to use AI is that they do not know how to use it appropriately. Many younger workers report that the use of AI feels like cheating.

By contrast, more experienced workers may see AI as useful to remove routine, rote tasks from their daily role. This can allow them to focus their energy on more important, higher-order tasks.

Fears of job loss

Some younger workers are also reluctant to embrace AI for fear that it could cost them their jobs. 35 per cent of Gen Z believe that AI could put their job at risk. These concerns are not unfounded. Some university graduates are finding it increasingly difficult to land employment. In the US companies such as Microsoft and Amazon are preparing to lay off workers whose roles can be performed by AI.

However, as technology continues to evolve, candidates without AI will increasingly be left behind. Therefore, simply shunning the technology is not the answer.

How can AI be used responsibly?

Using AI in the workplace is something that is increasingly difficult to avoid. Even a simple google search can generate AI prompts. Indeed, many bosses encourage employees to use AI to assist them in performing their work.

However, it should not be seen as a replacement for critical thinking in the workplace. Workers should consider how AI can help them do their job better, not how it can do their job for them.

Privacy and data protection are also major considerations when using AI. People should always consider what information is safe to share with AI tools and what information should be kept confidential.

If you ever find yourself uncertain about your use of AI at work, remember that it’s okay to seek guidance from your manager. However, when in doubt, it’s best to err on the side of caution and not use AI.

Risks always remain

No matter how you use AI, it will always have limitations. For example, it can generate inaccurate or factually incorrect information. AI text will often lack personality or individual voice. As a result, there will always be tasks that require human input and touch. Therefore, while many people are using AI for job applications, using AI for cover letters or resumes should be discouraged.

With AI having a major impact on the job market, it’s more important than ever to get ahead of the game. For those looking for a new career, Public Service Resumes can help. We are pleased to offer various services including our resume writing service and LinkedIn profile writing service.